A virtual phone system is a great option for businesses that want to have a professional phone system without the high cost of traditional phone systems. With a virtual phone system, you get a professional phone number and all of the features of a traditional phone system, such as voicemail, caller ID, and conference calls, but you can use your existing phones and computer.
Why use a virtual phone system?
With so many communication options available today, it can be hard to decide which is the best for your business. Voice over IP (VoIP) phone systems have been around for a while, but there are many new virtual phone system (VPS) providers that offer features and benefits that VoIP cannot match. Here are five reasons you should consider using a VPS for your business:
Cost savings
A VPS can save you money on your monthly phone bill. Many providers offer flat-rate pricing, which means you pay one price for unlimited minutes and features. This is a great option if you make a lot of long-distance calls or use a lot of features like call forwarding and voicemail.
Mobility
With a VPS, you can take your office with you wherever you go. You can access your phone system from anywhere with an Internet connection.
Unified communications
A VPS gives you the features of a PBX, including voicemail, call forwarding, faxing, and more.
Security
A VPS generally has more security features than a traditional phone system, including intrusion detection, encryption, and digital certificates for authentication.
Support
You can get 24/7 phone support on a VPS from one of the providers listed here. You may also be able to extend support hours or get help in a language you understand via live chat, phone, or email.
Features of a virtual phone system
A virtual phone system is a great option for businesses that want the benefits of a phone system without the expense and hassle of installing traditional hardware. Virtual phone systems offer a variety of features that can be customized to meet the needs of your business. Here are some of the most common features offered by virtual phone systems:
Automated attendant
This feature allows callers to navigate through your menu system and reach the right person or department quickly and easily.
Voice mail
Voice mail allows callers to leave a message when someone is unavailable. You can also set up voice mail to send messages to your email inbox, so you never miss a message.
Call routing
With call routing, you can direct calls to specific departments or employees based on the caller’s needs. This ensures that calls are handled promptly and efficiently.
Conference calling
With conference calls, callers can have a conversation with anyone from anywhere in the office or from any other office.
Call forwarding
One of these virtual phone systems features is call forwarding. It allows callers to be connected with an alternative number when the first number is busy.
There are many reasons to consider using a virtual phone system. Perhaps the most compelling reason is that a virtual phone system can save your business money. In addition, a virtual phone system can make your business more efficient and productive.
