How To Confidently Allow Mobile Messaging In Your Regulated Firm


One of the most significant risk enablers in many companies today is allowing consumer-grade messaging apps to be used by employees in their day-to-day communication with clients. Though hesitant about these messaging solutions, the 2020 coronavirus pandemic pushed many firms to use this instant messaging solution to quickly adapt to the change brought by the remote work setup.

The Growing Importance of Mobile Communication

Mobile messaging brought many advantages to companies in faster communication and collaboration with employees, resulting in enhanced responsiveness.

It is said that almost a big bulk of today’s workforce is mobile due to the demanding changes in consumer demands which are mainly based on the speed of response, delivery, and the like. With many companies giving up office spaces, the many benefits of mobile communication are realized. However, as many employees use their devices because of the remote work setup, tracking of business-related mobile proceedings has become an increasing concern, resulting in MiFID voice recording and archiving text messages.

Why Archive Text Messages from Mobile Devices?

There are many risks in using mainstream messaging applications, and it mostly happens when there is no means of archiving business-related messages. The chances are that cyber-attacks may lead to data leakage. Lack of policy controls and compliance gaps increases when these text messages and voice call contents are not recorded and stored correctly. It may also lead to intellectual property and legal litigations.

Using a mobile archiving system like TeleMessage that can do WeChat risk assessment or assessment on other instant messaging platforms makes use of mobile messaging apps possible. With mobile archiving tools, compliance risks are reduced, and communications conduct of employees become well regulated. It directly helps businesses comply with regulations while preventing data loss and excessive monetary fines.